DUNLOPILLO eStore Policies

The following terms and conditions of purchase apply to all orders from DUNLOPILLO Malaysia Sdn. Bhd. (“DUNLOPILLO”) by you as the buyer (“Buyer” or “you”). You as the party placing the order represent that you as the Buyer have the ability to place the order.

Acceptance Of Orders

NO CONTRARY TERMS. ORDERS ARE NOT BINDING ON DUNLOPILLO UNLESS ACCEPTED BY DUNLOPILLO. ACCEPTANCE OF BUYER’S ORDER IS CONDITIONED UPON BUYER’S ASSENT TO THE FOLLOWING TERMS CONDITIONS OF PURCHASE, AND ANY INCONSISTENT PROVISIONS OF ANY PURCHASE ORDER OR OTHER WRITING SHALL NOT CONSTITUTE A PART OF THE CONTRACT OF SALE. If any of these terms and conditions are not acceptable to Buyer, DUNLOPILLO must be notified promptly.

Pricing And Specifications

Prices remain valid while they are listed and offered on this Website. Product availability may be limited. Products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise or cease to make available any or all products. The price of the products ordered will be the price posted on the Website as of the date of the order.

All DUNLOPILLO prices reflect Buyer’s net cost in Ringgit Malaysia currency. The prices do not include applicable federal, state, and local taxes, charges and duties. You will pay all such costs, taxes, charges, and duties. DUNLOPILLO reserves the right to adjust and communicate pricing should an error be found in published material.

Orders And Payment Terms

Orders are not binding on DUNLOPILLO unless accepted by DUNLOPILLO. Acceptance is determined at our sole discretion and orders can be rejected for any reason at any time.

Your form of payment will be confirmed at the time you place your order. Your payment for all charges will be processed and your credit or debit card charged at the time you place your order. All product charges will be collected at the time you place your order.

Payment via credit or debit card is subject to the approval of the financial institution issuing your card. If the card information that submitted is incorrect or invalid, we cannot process your order. Neither DUNLOPILLO nor any of its suppliers or service providers has any liability if your financial institution fails to accept or honor your card for any reason.

Return Policy

Orders for DUNLOPILLO products are processed immediately upon order confirmation. Therefore, there are no cancellations on DUNLOPILLO orders.
If you have any questions about returning an order, or if you find that your order arrived with damage or defect, please call us at +65 62682066 or email to [email protected]

At Dunlopillo Singapore, we understand that buying a mattress is a huge investment. If you find any defects in your new mattress upon delivery, we will gladly replace it. However, once you’ve used your mattress, we cannot accept any returns for hygiene reasons.

Governing Law

The validity, construction and enforcement of these Terms & Conditions of Purchase between DUNLOPILLO and Buyer shall be governed by and interpreted under the laws of the Singapore. Any contract or dispute arising in connection with these Terms will be governed by the laws in force in Singapore.